In addition to the Products and Solutions portfolio, POINT offers a varity of pre-sales and post-sales services, for the different that include:
Pre- Sales Services
- Needs Analysis and Assessments.
- Supply detailed information about technical specifications.
- Presentations & Products Demonstration.
- Provide technical support resources to ensure that proposed configurations include technical solutions which accurately address customer needs.
Post- Sales Technical Services
- Technical Support.
- 1st level of maintenance.
- Hot Swap stock of units (@POINT or Customer site).
- Maintenance Contract w/ on site engineer.
Xerox Managed Print Services to
- Improve Cost Productivity .
- Enhance Information Security and Compliance .
- Allow Printing from Mobile devices .
- Environment Sustainability .
- Proactive Support .